Customer Success – Deployment Engineer

Location:  USA

SeaLights is looking for a Customer Success Deployment Engineer to help our customers integrate our product within their CI/CD pipelines. We’re looking for someone with high technical skills who is quick on his/her feet, a real problem solver with a passion for communicating with customers, and is experienced in technically managing Customers.

The job requires at least 50% travel

Responsibilities:

  • Work with customers to integrate SeaLights as part of their CI/CD build and testing processes
  • Establish trusted relationships with each assigned customer as a strategic advisor and support the continued value of our products and services
  • Work with customers to continuously improve SeaLights’ offering and learn the customer’s needs and requirements.
  • Advocate customer needs/issues across SeaLights
  • Tier 3/4 support

Requirements:

  • Prior experience in working with customers technical teams on integrating tools to CI/CD processes – must.
  • 5 Years of hands-on experience in integrating tools during pre-sale and/or post-sale – must
  • Experience in organizations like Tier-3 support and up, previous development experience, DevOps or equivalent – must
  • Experience in DevOps build and testing processes – must
  • Knowledge/experience in Java, .NET, JS & Python – advantage.
  • Impeccable written and verbal communication skills.
  • Fluent in English.
  • A B.Sc. degree in Computer Science, a similar technical field, or equivalent practical experience – advantage.
  • Eager to learn, highly focused on the target, results-oriented

Please send your CV to jobs@sealights.io

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