Enterprises today are investing massively in software quality: software testing consumes almost one third of IT budgets. But at the same time, the Cost of Poor Software Quality (CPSQ) in the USA alone is more than $2.8 Trillion per year.
Organizations use countless tools, automation, and even advanced techniques like quality engineering and software reliability engineering (SRE), yet they are unable to avoid escaping defects and critical production incidents.
The reason is the complexity of modern software systems: Millions of lines of codes, hundreds of microservices, and multiple technology stacks, combined with a high velocity of changes, without adequate control.
The test management tools of yesterday are no match for this problem. Organizations lack the data and the tools to understand and mitigate quality risks.