The main challenge of product owners and scrum masters is to ensure the quality of product backlog items, and ensuring the product backlog is clear and visible to everyone in the organization. They are also responsible for optimizing the development team’s workflow, to ensure they deliver the backlog items most valuable for customers.
To achieve these goals, agile leaders need visibility and insights to each and every quality risk. This would make it possible to build a crystal clear plan for developers, enumerating the true effort involved in each backlog item, including development, testing, and technical debt. It would also enable effective management of sprint retrospectives, identifying how each sprint item contributed, positively or negatively, to product quality.